At 98pk, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used, who it may be shared with, and what rights you have as a 98pk account holder based in Pakistan.
Six core principles that govern every decision 98pk makes about your personal information.
All personal and financial data stored on 98pk is protected using industry-standard TLS encryption in transit and AES-256 encryption at rest. Your CNIC details, payment information, and account credentials are never stored in plain text.
98pk will never sell, rent, or trade your personal data to third-party advertisers, data brokers, or marketing firms. Your information is used solely to operate your account, process transactions, and comply with legal obligations.
You have the right to access, correct, and request deletion of your personal data at any time. 98pk provides a straightforward process through your account dashboard or by contacting our support team at [email protected].
We collect only the data that is genuinely necessary to operate your account, verify your identity, process payments in PKR, and comply with anti-money laundering obligations. We do not collect data speculatively or beyond operational need.
98pk retains your personal data only for as long as is necessary for the purposes for which it was collected or as required by applicable law. Financial and transaction records are retained for a minimum of five years for AML compliance.
Whenever this Privacy Policy is materially updated, active 98pk account holders are notified via email and an on-platform notice. The effective date at the top of this document is always kept current so you know exactly what version applies.
This Privacy Policy forms part of your agreement with 98pk. By registering an account, you confirm that you have read and understood how your data is collected and used.
This policy is provided in English. In the event of any inconsistency between this English version and any translation, the English version shall govern and take precedence.
98pk accounts are strictly for individuals aged 21 and above. If we discover an account was registered by a minor, all data will be immediately and permanently deleted.
98pk is an internationally licensed online gaming and sports betting platform operating at 98pk.pro, designed and built specifically for players in Pakistan. Our platform offers cricket betting, live dealer casino games, video slots, instant win games, and a full suite of PKR-denominated financial services including deposits and withdrawals via JazzCash, EasyPaisa, Raast, 1LINK, HBL, UBL, and Meezan Bank.
For the purposes of this Privacy Policy, "98pk," "we," "us," and "our" refer to the operator of the 98pk platform. "You," "your," and "User" refer to any individual who accesses, registers on, or otherwise uses the 98pk platform.
98pk acts as the data controller in respect of personal data collected through the platform. This means we determine the purposes for which, and the means by which, your personal data is processed. Where we engage third-party service providers to process data on our behalf, they do so as data processors acting strictly on our documented instructions.
98pk collects personal data through several channels — primarily through your account registration, your ongoing use of the platform, and your interactions with our support team. The categories of data we collect are set out below.
The following table summarises the primary data categories and their sources:
| Data Category | Source | Required? |
|---|---|---|
| Name, DOB, CNIC | Provided by you at registration / KYC | Mandatory |
| Mobile number & email | Provided by you at registration | Mandatory |
| Payment method details | Provided by you at deposit/withdrawal | Mandatory |
| Betting & game history | Generated automatically by platform | Mandatory |
| Device & IP data | Collected automatically via browser/app | Automatic |
| Support communications | Provided by you when contacting support | Voluntary |
| Marketing preferences | Provided by you via opt-in consent | Voluntary |
98pk uses your personal data for the following specific and documented purposes:
To create, verify, and maintain your 98pk account, authenticate your identity at login, process password reset requests, and manage account settings and responsible gaming preferences such as deposit limits and self-exclusion elections.
To process PKR deposits from your JazzCash, EasyPaisa, Raast, or bank account, to settle winning bets and game payouts, and to process withdrawal requests back to your nominated payment method. Financial data is essential to this purpose and cannot be anonymised during active account operation.
To fulfil our obligations under the terms of our international gaming licence, including Know Your Customer (KYC) identity verification, anti-money laundering (AML) transaction monitoring, responsible gaming obligations such as age verification enforcement, and the detection and prevention of fraud, collusion, and prohibited conduct.
To analyse aggregated, anonymised usage data to improve the performance, usability, and content of the 98pk platform. This includes understanding which game categories — cricket betting, live dealer, slots — are most popular among players in Karachi, Lahore, Islamabad, and other Pakistani cities, so we can tailor our product offering accordingly.
To respond to your enquiries, resolve complaints, handle disputes, and provide assistance via live chat and email in English (and Urdu where requested). Support interactions are logged to maintain a record of the assistance provided and for internal quality monitoring.
To send you promotional emails, SMS notifications, or in-platform messages about 98pk bonuses, new games, PSL cricket betting markets, and special offers — but only where you have provided explicit opt-in consent to receive such communications. You may withdraw this consent at any time through your account settings or by emailing [email protected].
Every processing activity carried out by 98pk rests on one or more of the following lawful bases:
| Processing Purpose | Lawful Basis |
|---|---|
| Account creation and management | Performance of a contract with you |
| Processing deposits and withdrawals in PKR | Performance of a contract with you |
| KYC identity verification and age checks (21+) | Legal obligation (gaming licence compliance) |
| AML transaction monitoring | Legal obligation (AML regulations) |
| Fraud detection and prohibited conduct prevention | Legitimate interests of 98pk and its users |
| Platform analytics and product improvement | Legitimate interests (using anonymised data) |
| Marketing and promotional communications | Your explicit consent (opt-in) |
| Responding to support and complaints | Performance of a contract / legitimate interests |
Where we rely on legitimate interests as our lawful basis, we have conducted a balancing assessment and determined that our interests do not override your fundamental rights and freedoms. You may contact us at [email protected] if you wish to obtain further details of any specific balancing assessment.
98pk does not sell your personal data. We share your data only in the following limited and documented circumstances:
Transaction data is shared with your nominated payment service providers — JazzCash, EasyPaisa, Raast, 1LINK, HBL, UBL, Meezan Bank — solely to process your deposit and withdrawal instructions. These providers operate under their own privacy policies and are subject to Pakistan's financial services regulations.
KYC data (name, CNIC number, date of birth, document images) may be shared with regulated third-party identity verification providers to confirm your identity and age as part of our 21+ age verification obligation. These providers process data strictly on our instructions and may not use it for any other purpose.
Where you play third-party casino games integrated into the 98pk platform, your account identifier and game session data may be transmitted to the relevant game supplier's server to operate the game. Game suppliers do not receive your full personal profile or payment details.
We may be required to disclose personal data to regulators, law enforcement agencies, financial intelligence units, or courts where we have a legal obligation to do so — for example, in connection with AML reporting, a court order, or a formal regulatory investigation. In such cases, we disclose only the minimum data necessary to satisfy the legal requirement.
In the event of a merger, acquisition, or sale of all or part of the 98pk business, personal data held by 98pk may be transferred to the successor entity. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to your data being transferred.
98pk uses cookies and similar tracking technologies on its platform to ensure a functional, personalised, and secure user experience. The following types of cookies may be set when you access 98pk.pro:
These cookies are essential for the platform to function. They maintain your login session, remember your language preference (English or Urdu), and preserve your responsible gaming settings such as active deposit limits. These cookies cannot be disabled without impairing core platform functionality.
98pk uses anonymised analytics data to understand how users navigate the platform — which game categories are most visited, how long sessions last, and where players from Lahore, Karachi, or Islamabad tend to exit the registration flow. This data is aggregated and cannot be used to identify any individual user.
Certain cookies are used to detect fraud, identify bot activity, enforce the one-account-per-user policy, and prevent unauthorised access to player accounts. These cookies are tied to your device fingerprint and session token and are a mandatory component of 98pk's account security infrastructure.
Where you have indicated preferences — such as defaulting to PKR currency display, preferred game lobby view, or notification settings — these preferences are stored in cookies to persist your choices across sessions.
98pk retains your personal data for the periods set out below, after which data is securely deleted or anonymised:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data (name, DOB, CNIC) | Duration of account + 5 years after closure | AML / gaming licence obligation |
| Financial transaction records | Minimum 5 years from transaction date | Financial records & AML compliance |
| KYC identity documents | Duration of account + 5 years after closure | Regulatory obligation |
| Betting and game history | Duration of account + 2 years after closure | Dispute resolution & fraud prevention |
| Support communications | 3 years from date of interaction | Dispute evidence & quality assurance |
| Marketing consent records | Until consent is withdrawn + 1 year | Evidence of consent |
| Analytics data (anonymised) | 26 months from collection | Platform improvement analysis |
If you request closure of your 98pk account, your personal data will enter a restricted processing state during the applicable retention period — meaning it will be stored securely but not actively used for marketing or platform improvement purposes. At the end of the retention period, it will be permanently deleted.
98pk takes the security of your personal data seriously and has implemented a range of technical and organisational measures proportionate to the nature of the data we hold:
As a 98pk account holder, you have the following rights in respect of your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request." We will acknowledge your request within 48 hours and aim to fulfil it within 30 days.
Please note that certain rights — in particular the right to erasure — may be limited where retention is required by applicable law or our gaming licence obligations. We will always explain clearly if a right cannot be fully exercised and the reason why.
98pk is strictly an adults-only platform. Our services are not directed at, and may not be used by, any person under the age of 21. This is a firm requirement under the terms of our international gaming licence and a core commitment of our responsible gaming framework.
We do not knowingly collect, store, or process personal data relating to minors. At registration, every prospective 98pk account holder must confirm they are 21 years of age or older, and identity verification during the KYC process is specifically designed to confirm this.
If 98pk discovers or is notified that an account has been registered by a person under the age of 21, we will:
The 98pk platform integrates a number of third-party services necessary to deliver a complete gaming experience to Pakistani players. Each of these integrations involves some degree of data interaction, as described below.
Third-party game studios whose titles appear in the 98pk lobby operate their own game servers. When you launch a game, your session token and wager data are transmitted to the game provider's server to operate the game and return results. Game providers are contractually prohibited from using this data for any purpose other than game operation and are required to maintain security standards consistent with our own.
JazzCash, EasyPaisa, Raast, 1LINK, and integrated banking partners (HBL, UBL, Meezan Bank) each handle the financial transmission of your PKR deposits and withdrawals. These providers are regulated financial institutions operating under the oversight of the State Bank of Pakistan and are subject to stringent data security requirements independent of 98pk.
98pk uses server-side analytics tools to monitor platform performance, identify technical errors, and measure engagement metrics. All analytics data processed in this context is either anonymised before analysis or handled under strict data processor agreements that prohibit cross-site tracking or use of data for third-party advertising.
98pk is not responsible for the privacy practices of third-party service providers beyond the contractual protections described above. We encourage you to review the privacy policies of any payment providers or financial institutions you use to interact with 98pk.
98pk operates under an international gaming licence, and as a result, some personal data may be stored or processed on servers located outside Pakistan. Where this occurs, 98pk ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy.
Safeguards we rely on for international transfers include:
If you have questions about the specific countries in which your data may be processed, or wish to obtain a copy of the contractual safeguards in place, please contact us at [email protected].
98pk may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, regulatory requirements, or the services we offer to Pakistani players. When we make material changes to this policy, we will:
Your continued use of the 98pk platform after the effective date of an updated Privacy Policy constitutes your acknowledgement of and agreement to the updated terms. If you do not agree with any changes, you should stop using the platform and may request account closure by contacting [email protected].
We encourage you to review this Privacy Policy periodically to stay informed about how 98pk is protecting your personal information. The most current version of this policy is always available at 98pk.pro/privacy-policy.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how 98pk has handled your personal data, please contact our support team through any of the following channels:
We aim to acknowledge all privacy-related enquiries within 48 hours and to resolve them fully within 30 calendar days. For complex requests — such as a full subject access request or an erasure request requiring legal review — we may extend this to 60 days, in which case we will notify you of the extension and the reason for it.
Join thousands of Pakistani players enjoying cricket betting, live casino, and top slots — with PKR transactions, JazzCash and EasyPaisa deposits, and 24/7 support. Your data stays safe with us, always.