At 98pk, responsible gaming is not a box to tick — it is a commitment built into every feature of our platform. We provide Pakistani players with the tools, information, and support to keep gaming fun, safe, and within personal limits.
Six foundational commitments that shape how 98pk protects every player across Pakistan — from Karachi to Islamabad and beyond.
Every 98pk account is gated behind strict CNIC-based identity verification. We confirm your age before you can deposit a single rupee or play a single game. Our 21+ policy is enforced at the system level, not just on paper.
Set daily, weekly, or monthly PKR deposit caps directly from your account dashboard. Limits take effect immediately when lowered and follow a mandatory cooling-off period if you attempt to raise them — protecting you from impulsive decisions.
Define how long you want to play in a single session. When your chosen time is up, 98pk will alert you with a reality check notification. You can also set mandatory break intervals to keep your gaming sessions balanced and healthy.
If you feel you need a break — whether for a week, a month, or permanently — 98pk's self-exclusion tool lets you lock your account immediately. During exclusion, you cannot log in, deposit, or receive promotional communications from us.
Set a maximum loss threshold per day, week, or month in PKR. Once your loss limit is reached, your account is automatically restricted from further play until the limit period resets. A powerful tool for maintaining financial discipline.
Our responsible gaming team is accessible around the clock via live chat inside your 98pk account. Whether you have a concern, need to set a limit urgently, or want to discuss your play patterns, help is always one click away — in English and Urdu.
Gambling is meant to be an entertaining pastime — not a source of stress, debt, or conflict. Being honest with yourself about your habits is the first and most important step. 98pk encourages all Pakistani players to regularly check in with these warning signs.
Identifying problem gambling behaviour early makes it significantly easier to address. Please use the self-exclusion or limit tools in your 98pk account right away, and consider reaching out to a professional support organisation.
98pk's self-exclusion tool is one of the most important responsible gaming features we offer. If you feel that your gambling is getting out of hand, or simply want a enforced break, you can lock your account for any of the following periods. The exclusion takes effect immediately — no waiting period, no override.
During self-exclusion, 98pk will: block all access to your account and game lobby; suspend all pending bonus offers and promotional emails; reject any re-registration attempts using the same CNIC; and hold your balance securely until your exclusion period ends or, in the case of permanent exclusion, return funds to your nominated JazzCash, EasyPaisa, or bank account.
To activate self-exclusion, go to Account Settings → Responsible Gaming, or contact our support team via live chat.
Every 98pk account comes with a full suite of self-management tools, accessible directly from your account dashboard without needing to contact support.
Set and adjust your maximum PKR deposit amounts across daily, weekly, and monthly windows. Reductions apply instantly; increases require a 48-hour reflection period.
Instant ActivationDefine the maximum amount you are comfortable losing in a given period. Once that threshold is hit, play is automatically paused for the remainder of the limit window.
Auto-EnforcedChoose how often you want 98pk to remind you how long you have been playing — every 15, 30, or 60 minutes. Each alert shows your net balance change for that session.
Fully CustomisableReview your full gaming history — deposits, withdrawals, session lengths, and game-by-game results — in your account statement. Full transparency, always available.
Full TransparencyAsk yourself these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use our self-exclusion tool or speak to a support advisor right away.
If any of these questions resonated with you, please reach out. Contact our 24/7 responsible gaming support team via live chat in your 98pk account, or email us at [email protected]. We are here to help, not to judge.
Responsible gaming at 98pk is not an afterthought — it is a design principle woven into every layer of the product. From the moment you register your account in Karachi, Lahore, Islamabad, Faisalabad, or anywhere else across Pakistan, our systems are actively working to keep your gaming experience healthy and sustainable.
Unlike some platforms that allow play before identity verification, 98pk requires KYC completion before any deposit or game session is permitted. We verify your full legal name, CNIC number, and date of birth against official records. This confirms you are 21 or older and ensures your account is protected against unauthorised use.
Every member of the 98pk support team receives specific training in responsible gaming procedures. When a player reaches out with concerns about their gambling habits, our team follows a structured protocol — offering information about available tools, activating limits on request, and escalating to senior responsible gaming staff where necessary. Support is available in English and Urdu, so language is never a barrier.
98pk's platform systems monitor for behavioural patterns that may indicate a player is experiencing difficulties — such as dramatically increased session lengths, large and rapid deposit sequences, or unusual activity patterns compared to the player's own history. When such patterns are detected, our responsible gaming team may proactively reach out to check in, remind players of available tools, or in serious cases apply a temporary restriction pending contact from the player.
98pk does not send targeted bonus offers designed to entice players who have recently self-excluded, closed their accounts, or explicitly requested no marketing contact. Once a self-exclusion is active, all promotional communications are halted immediately. We believe responsible marketing is a core component of responsible gaming.
Millions of Pakistani cricket fans and casino enthusiasts enjoy online gaming as a legitimate form of entertainment every week. Here are practical guidelines to make sure it stays that way for you.
98pk operates under an international gaming licence and aligns with the responsible gaming guidelines issued by internationally recognised gaming regulatory bodies and certification organisations. Our practices are reviewed as part of ongoing licence compliance obligations.
Log in to your 98pk account and explore the full responsible gaming dashboard — set deposit limits, activate reality checks, or request a self-exclusion. Your controls are always one click away.